Job Description

Job Description

Job Description

Essential Functions:

• Set up the buffet daily, ensuring that all items are well-stocked, and break down the buffet after service
• Greet the guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness
• Serve water and/or coffee upon greeting the table
• Serve guests with food and drink orders while they are in the dining area and replenish as necessary
• Clear tables during breakfast using proper methods for removing dishes, glassware, and silverware in a timely manner
• Observes guests to fulfill any additional request and to perceive when meal has been completed
• Control quality and consistency of all food served
• Check station after, during and after shift for proper set-up and cleanliness
• Total checks and accepts payment or refer guests to cashier

Supervisory Responsibility:

None

Work Environment: Semi-professional work environment requiring uniform dress. Requires frequent interaction with guests and other employees. Routinely uses standard restaurant equipment, point of sale system. Exposure to heat, various food types.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

Requirements:

• High School Diploma or Equivalent preferred
• Must be at least 18 years of age

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job:

• Frequent standing (up to 8 hours), walking, occasional bending or reaching

Core Competencies: All North Point Hospitality employees are expected to exhibit the following behaviors in performing their job duties:

• Professionalism
• Ability to delight guests by anticipating needs and responding in a friendly, helpful manner
• Consistently caring and respectful attitude toward internal and external customers
• Act as gracious host to all guests

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