Customer Service Representative Job at Ecruit, Canada

ak1UQmpxczliNmx4a3RyNUZ2aEJNZDlrZkE9PQ==
  • Ecruit
  • Canada

Job Description

Job Description

Job Description

Join our dynamic team at Aspire Lifestyles Services Limited, a leading company in the customer service industry. As a Remote Lifestyles Concierge, you will have the opportunity to work from the comfort of your own home while providing top-notch assistance to our valued clients.

At Aspire Lifestyles, we pride ourselves on delivering exceptional customer service experiences, and you will play a key role in upholding this standard. Your primary responsibility will be to handle incoming customer inquiries, resolve issues efficiently, and ensure customer satisfaction.

We foster a supportive and inclusive work environment where your skills and dedication will be recognized and rewarded. If you are passionate about helping others and are looking for a fulfilling career in customer service, this is the perfect opportunity for you.

*Must be located in ONTARIO

We offer:

  • Full-time (up to 40 hrs a week), 8-hour shifts, Permanent fixed schedules
  • A comprehensive benefits plan after only 30 days of employment including the opportunity to participate in our RRSP program with company match after 1 year
  • Paid Time off
  • Paid training program
  • Career advancement opportunities – we want you to grow with us!
  • $20.00/hr with the potential to earn a monthly bonus!
  • We offer a $2.00/hr shift differentials for all hours worked after 7pm ET
  • MUST be able to work Full Time.
  • MUST be able to work Afternoons and Weekends - We are currently looking for talent to be available for full time variable schedules including afternoons, evenings and weekends as required.
  • No sales required.

Here’s what you bring to the team:

  • The passion to always put the Card Member’s experience at the forefront of everything you do while maintaining a positive and professional attitude.
  • Strong internet skills - Proficiency in navigating multiple systems simultaneously.
  • Ability to work in a fast paced, structured call center environment servicing customers through inbound and outbound virtual channels (phone and email).
  • Respond to customer inquiries promptly and professionally.

Please note that successful candidates must meet the following criteria to Work from Home:

  • Must provide a private at-home office space, with a lockable door, free of distraction.
  • Must procure, set up, and maintain high speed internet access with a minimum speed of 25 mbps download / 5 mbps upload.
  • Internet connection must be direct from modem/router to equipment via hard wired ethernet cord capable of continuously supporting excellent call quality and high-speed response rate. ( Cannot use Wi-Fi or Wi-Fi Pods)
  • No Satellite providers - We are unable to use Satellite due to the impact on call quality and the stability of service.

Qualifications:

  • High school diploma or equivalent is required.
  • Must be able to pass a pre-employment background screening.
  • 2 years of customer service experience required.
  • 1 year of Call Center experience preferred.
  • Prior experience in the Hospitality or Travel industries preferred.

Aspire Lifestyles is committed to ensuring accessibility for all persons with a disability and to providing excellence in serving all customers including people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

#ecruit

Job Tags

Permanent employment, Full time, Remote job, Work from home, Home office, Shift work, Afternoon shift,

Similar Jobs

Career Prep Advisors

Airport Screening Officer - No Experience Required Job at Career Prep Advisors

 ...Career Opportunities as a Transportation Security Officer (TSO) with TSA TSA is hiring Transportation Security Officers across the...  ...Pay: $40,332 - $91,767 Schedule: Shift work set by the airport (may include nights, weekends, holidays, overtime, extended shifts... 

TradeJobsWorkforce

Costco Warehouse Stocker Job at TradeJobsWorkforce

 ...Help us succeed as our next Costco Warehouse Stocker to assist with processing returns and exchanges, work collaboratively across teams and departments, and manage daily responsibilities with a focus on quality and efficiency. Other duties include provide excellent service... 

CRH

Masonry Sales Representative Job at CRH

 ...enduring outdoor spaces where people can connect, reflect and recharge. Award-winning brands include Belgard hardscape, Echelon Masonry, MoistureShield composite decking, RDI railing, Catalyst Fence Solutions, Sakrete packaged concrete, Amerimix mortar, Pebble Technology... 

Therapy Spot

Outpatient Speech Language Pathologist - Pikesville, MD Job at Therapy Spot

 ...The Therapy Spot is seeking to hire a full-time Speech Language Pathologist to service the clients of our Outpatient Pediatric Clinic . Do you enjoy working with children? Would you like to improve their lives through exceptional occupational therapy? If so, this... 

Hines & Associates Inc

Utilization Review Registered Nurse Job at Hines & Associates Inc

Description: Nurses - are you looking for a change? Want to work...  ...Holidays Work-life balance. Remote/hybrid setting (once trained)...  ...DESCRIPTION: This individual will utilize clinical knowledge and...  ...defer decision to a second level reviewer. This individual interfaces with...