The Grand America Hotel Salt Lake City, UT 84111, USA Grand America Hotels & Resorts seeks a Digital Experience Manager to join the Marketing Technology team and support the hotel and ski resort properties – Sun Valley Resort, Snowbasin Resort, Grand America Hotel, Westgate Hotel, and Little America Hotels. The Digital Experience Manager oversees the implementation and optimization of guest-facing digital platforms, ensuring seamless experiences across web, mobile, and eCommerce touchpoints. This role manages day-to-day platform operations while executing strategic initiatives to improve guest experience and drive business results. Key Responsibilities: Guest Experience Management: Manage and execute improvements to guest-facing digital platforms Identify and implement optimization opportunities to improve conversion and guest satisfaction Oversee website content operations and maintenance Monitor platform performance and coordinate improvements Track and report on key performance metrics Manage day-to-day eCommerce platform operations in partnership with property revenue and product managers Serve as primary point of contact for digital technology vendors & agencies Coordinate with our web development & IT teams, both internal & agency partners, to prioritize and execute digital projects Support implementation and quality assurance of new guest-facing technologies Project Management: Manage project scope and requirements for digital experience initiatives Coordinate with internal teams for execution while managing project timelines Facilitate cross-functional collaboration to meet objectives Use data to guide implementation decisions, including A/B testing and conversion rate optimization Required Qualifications: 1-3 years' experience in digital product management or similar role Strong understanding of eCommerce platforms and content management systems Familiarity with Google Analytics or similar Experience coordinating with technical vendors and agencies Familiarity with A/B testing and methodologies Proven track record of successful project delivery Excellent communication and stakeholder management skills Data-informed approach to problem-solving Familiarity with Agile methodologies Preferred Qualifications: Experience in hospitality/tourism and/or ski industry Knowledge of digital analytics and optimization tools Understanding of web development and UX best practices Experience with mobile app platforms Background in managing technical projects #J-18808-Ljbffr
Grand America Hotels & ResortsJoin to apply for the IT Director role at Jobs via Dice1 day ago Be among the first 25 applicantsJoin to apply for the IT Director role at Jobs via DiceDescriptionWe are looking for an experienced IT Director to lead and oversee all aspects of technology operations...
...We appreciate you checking us out! Work At Home Data Entry Research Panelist Jobs - Part Time, Full Time This work-from-home position... ...administrative assistants, data entry clerks and typists, customer service reps or drivers. Unleash your skillset within an...
...believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Starbucks Barista can provide you with** **the** **skills** **and experiences of** **:**+ Provide a consistent Starbucks experience for guests...
...Bach To Rock ("B2R"), America's Music School for students of all ages, is currently seeking a full-time Assistant School Director to support the Franklin Bach to Rock School Director in all aspects of successful music school operations. This role works with customers,...
...Job Description Allied Universal, North Americas leading security and facility services company, offers rewarding careers that provide... ...a high school diploma or equivalent, or 5 years of verifiable experience As a condition of employment, applicants will be subject to...