Job Description

The Orange County Health Department has opening for a Family Navigator. The work involves the responsibility for partnering with families who are struggling to make ends meet in Orange County as part of the work of the Family Success Alliance (FSA) through education, facilitation, collaboration, and advocacy to improve health outcomes. An employee in this class has responsibility for helping families navigate the complex systems of healthcare, mental health, social services, housing, and educational support by working with neighborhood schools, healthcare, housing, and other local agencies. Work is performed under the regular supervision of the FSA Human Services Manager with leeway to exercise independent judgment in making decisions regarding client needs and requests within the framework of the Family Success Alliance program model. Our goal is to be a diverse workforce that is representative, at all job levels, of the residents we serve. Each position is a key contributor to the work in the department to address systemic racial inequities and prevent discrimination on the basis of race, age, color, disability, national origin, or sex. A pre-employment drug screen is required. This position may require an SBI background check with fingerprinting due to the passing of GS 2025-16 effective 10/1/2025. For full job specification which includes essential functions, knowledge, skills, abilities and physical requirements, visit: NOTE: The hiring range is on the posting NOT on the job specification. MINIMUM QUALIFICATIONS Possession of a High School Diploma or General Educational Development (GED) test equivalency AND one (1) year of working experience in human services. Bi-lingual applicants in Burmese/Karen or Spanish are highly encouraged to apply. Applicants who have work experience in navigating human service systems, identifying needed community resources, serving as cultural interlocutors and/or translator are preferred. SPECIAL REQUIREMENTS Possession of or ability to readily obtain a valid driver’s license issued by the State of North Carolina for the type of vehicle or equipment operated. All offers of employment are conditional upon successful clearance of pre-employment drug testing. Employment cannot commence until the employee has been cleared. Must be able to travel and serve clients throughout Orange County and may be required to work hours outside of traditional business hours. Orange County is an Equal Opportunity and Affirmative Action Employer #J-18808-Ljbffr Orange County Government

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