Job Description

Description

We are looking to add a pleasant, well-mannered and experienced Front Desk Receptionist to our team on a PRN Basis! The candidate should be available on an on-call basis, and some Friday evenings, and day or evening on Saturday and Sunday.

Ohio Hospital for Psychiatry is centrally located in Columbus, Ohio receiving referrals from all around the state. We are a 130-bed private, free-standing behavioral health facility that provides a continuum of services for adults and senior adults including crisis stabilization, medication management, group therapy, case management, and 24-hour nursing care in a safe and secure environment that is conducive to healing and recovery. OHP consists of five separate and distinct units, including: Geriatric, Adult Behavioral, Intensive Care, Dual Diagnosis & Intensive Outpatient.

PURPOSE STATEMENT:

Perform general clerical duties in accordance with the office procedures of the facility.

ESSENTIAL FUNCTIONS:

• Responsible for handling front office reception and general administrative duties.

• Serves visitors, vendors and other outside guests by greeting, welcoming and directing them appropriately.

• Notify facility personnel of visitor’s arrival.

• Maintain security by following established procedures including monitoring guest logbook and issuing visitor badges, if required.

• Keep track of inventory and work with supply vendors to ensure a well-stocked office.

• Answer and transfer telephone calls or take messages.

• Handle facility inquiries and provide general information.

• Sort and deliver incoming mail and send outgoing mail.

• Copy, file and update paper and electronic documents.

OTHER FUNCTIONS:

• Perform other functions and tasks as assigned.

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• High School diploma or equivalent required.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

• Not Applicable

BENEFITS:

Ohio Hospital provides a comprehensive package of benefits for our staff working 30+ hours / week. Current benefits include:

• Competitive hourly rates with shift differentials available

• Medical, dental, and vision insurance

• Acadia Healthcare 401(k) plan

• Excellent training programs

• Professional growth opportunities that are second to none in the industry - Join a team with defined career paths and a national family of hospitals and facilities!

TRAINING AND ORIENTATION (optional)

Ohio Hospital is committed to training and safety. All new staff will attend a 4-day hospital-wide orientation before spending additional time training within your unit.

Qualifications

Skills

Required

• Oral Communication: Advanced

• Leadership: Advanced

• Customer Focus: Expert

Behaviors

Required

• Enthusiastic: Shows intense and eager enjoyment and interest

Motivations

Preferred

• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Education

Required

• High School/GED or better

Experience

Required

• 2 years: Telephone

• 1 year: Front Desk/ Receptionist

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights ( notice from the Department of Labor.

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