Job Description

The Cloud Architect & Subject Matter Expert (SME) is a critical senior technical leader responsible for overseeing and governing the design, operational stability, and modernization of our hybrid and multi-cloud environments (Google Cloud Platform, Azure, OCI). This role ensures 24 7 operational excellence for critical healthcare services, drives proactive Level 2 and Level 3 Incident/Problem Management, and guarantees strict adherence to cost optimization, automation, and stringent compliance standards like HIPAA and SOC2. The Architect also serves as the highest-level technical escalation point and provides essential mentorship to the Cloud Operations engineering teams.

• Serve as the L3/L4 technical escalation point for complex, high-severity (P1/P2) incidents impacting cloud infrastructure and critical healthcare applications.
• Lead deep dive Root Cause Analysis (RCA) for major recurring incidents, implementing strategic preventative measures to eliminate repeat failures.
• Directly manage the cloud operations team's day-to-day activities for Incident, Problem, and Change Management , ensuring strict adherence to ITIL processes and SLAs .
• Define, document, and govern cloud operations architecture for high availability (HA), disaster recovery (DR), performance, and security across all cloud tenants (Google Cloud Platform, Azure, OCI).
• Specifically design and manage the operational lifecycle of container orchestration platforms , including Google Kubernetes Engine (GKE) clusters .
• Ensure all cloud deployments and operational practices are rigorously aligned with HIPAA and SOC2 compliance and security policies .
• Oversee and drive vulnerability management, security patching, and compliance audit readiness , including vendor coordination.

• Experience: 10 15 years of progressive experience in infrastructure architecture, engineering, and high-volume, critical cloud operations support.
• Multi-cloud Platforms: Deep and proven expertise in designing, implementing, and operating solutions within Google Cloud Platform (preferred), Microsoft Azure , and Oracle Cloud Infrastructure (OCI) ecosystems.
• Containerization: Expert knowledge of container technologies including deployment, networking, security, and operational management of GKE and related services (e.g., Anthos, Cloud Run) .
• Healthcare Compliance: Demonstrated experience in maintaining HIPAA compliance and security within a public multi-cloud environment.

Please share your updated resume if you are interested to apply for this role.

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