Information Technology Support Specialist Job at Software Technology Inc., Harrisburg, PA

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  • Software Technology Inc.
  • Harrisburg, PA

Job Description

Job Description

  • 3+ years of experience installing, configuring and troubleshooting PC hardware/software in an enterprise LAN/WAN environment.
  • Experience installing and supporting laptops/docking stations.
  • Experience installing and supporting multifunction print devices.
  • Experience with Remedy or similar ticketing system.
  • Experience with premise cabling (installing Cat5e/6 cable and terminations).
  • Valid Driver’s License
  • Possess following core competencies: continuous attention to detail, high performance in a fast-paced, multitasking environment,
  • disciplined to follow established SOPs, and effective communication skills, both written and spoken, in the English language.
  • Experience with Cisco VPN router installation and support.
  • Experience with Active Directory.
  • Experience with Hyena System Management Software.
  • Experience with Microsoft System Center Configuration Manager.
  • Experience creating process documentation (strong writing skills).
  • Experience in project management.
  • Experience leading team deployments.

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