LIVE CHAT AGENT-WFH REMOTE Job at Shavano Family Practice, Los Angeles, CA

aXNyQmc2STNhYVYva2RmOEUvSkJQTmhxZFE9PQ==
  • Shavano Family Practice
  • Los Angeles, CA

Job Description

As a Live Chat Agent, you will be the first point of contact for customers seeking assistance via live chat. You will help customers with inquiries, resolve issues, and ensure they have a positive experience with our products or services. The ideal candidate is proactive, empathetic, and able to handle multiple chats at once in a fast-paced environment.

Key Responsibilities:
Customer Support:

Respond to customer inquiries via live chat in a professional and friendly manner.
Provide real-time assistance, including product details, troubleshooting, and issue resolution.
Understand customer needs and guide them toward the best solutions.
Problem-Solving:

Identify and resolve issues promptly, ensuring customer satisfaction.
Escalate more complex issues to higher-level support or appropriate departments when necessary.
Follow up with customers to ensure issues are fully resolved and their needs have been met.
Order Assistance:

Assist customers with orders, including tracking, returns, exchanges, and refunds.
Help customers navigate the website, complete purchases, and provide product recommendations when appropriate.
Product Knowledge:
Employment Type: Full-Time
Salary: $ 30.00 40.00 Per Hour

Job Tags

Hourly pay, Full time, Remote work, Work from home,

Similar Jobs

Core Medical Group

Art Model (Nude and Clothed) at University of Alaska Fairbanks Anchorage, AK Job at Core Medical Group

Art Model (Nude and Clothed) job at University of Alaska Fairbanks. Anchorage, AK.The UAA College of Arts & Sciences, Department of Art...  ...week, depending on the instructors' needs for a particular art class. While the majority of sessions are for nude models, there is occasionally... 

AAR

Trainer,Leadership Development Coach Job at AAR

 ...this role will ensure our People Leaders obtain the skills needed to better lead their teams to success. The Leadership Development Coach & Trainer will develop, implement and maintain training and provide the necessary resources and coaching support to our People Leaders... 

Mel's Auto Glass

Dispatcher Job at Mel's Auto Glass

 ...Job Description Job Description Auto Glass Service Dispatcher Mel's Auto Glass is currently seeking a reliable and detail-oriented...  ...Area Work Environment: ~ This is an on-site position; remote work is not available . If you are organized, customer-focused... 

BrickRed Systems

Graphic Designer Job at BrickRed Systems

Job Description We are seeking a Graphic Designer to develop high-impact, executive-level presentations that communicate complex business strategies and performance metrics through compelling visual storytelling. The ideal candidate will transform strategic content...

Rivian

Global Mobility Specialist, Immigration Job at Rivian

 ...stakeholders at all levels of the business on complex immigration matters Handle wing to wing execution of growing caseload, with focus on global matters Review all immigration filings for content and accuracy Ensure adherence to service level agreements Establish...