Job Description

Innovative and tech?savvy real estate brokerage located downtown Chicago in West Town (Noble Square) is seeking a motivated and experienced Office Manager to assist a team of over 100 agents and staff.

The primary responsibility of the position is to manage real estate listing inventory transactions and serve as the first point of contact for the office. Applicants must manage the flow of operations, information, and requests during the day and exhibit strong organizational skills. The goal is to make all visitors feel welcome while maintaining confidentiality and professionalism.

Responsibilities

• Manage the brokerage MLS account and listings
• Maintain and organize the company CRM
• Onboard and offboard staff and brokers
• Provide agent support
• Train and coach brokers in day?to?day operations
• Welcome and direct guests to the appropriate parties
• Answer, screen, and forward incoming calls to the correct department
• Answer and field questions regarding office services
• Gather and distribute daily mail and deliveries
  
• Maintain inventory and order supplies
• Collect and record earnest money and commission deposits
• Generate commission disbursements and statements
• Assist in company event planning
• Organize and set up staff and agent training meetings
• Audit legal document compliance

*THIS ROLE IS PRIMARILY NOT A RECEPTION ROLE, HOWEVER, WE DO REQUEST THAT SOME RECEPTION DUTIES ARE HANDLED. THE PRIMARY ROLE IS BROKER/AGENT SUPPORT AND BUSINESS SERVICES.

Qualifications and Attributes

• Team player
• Critical thinker
• Outgoing & adaptable
• Customer?service oriented
• Conversant in Adobe Suite & G?Suite
• Experience using the MLS & Dotloop (plus)

Experience

• Customer service experience (1 year required)
• Real estate experience (1 year preferred, but not mandatory)
• Independent self?starter, able to think quickly, and manage multiple tasks at once

Seniority Level

Mid?Senior level

Employment Type

Full?time

Job Function

Administrative

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