Phlebotomist Job at Cynet Systems, Port Charlotte, FL

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  • Cynet Systems
  • Port Charlotte, FL

Job Description

Job Description:
  • The Patient Services Representative I (PSR I) is the first point of contact for patients and plays a key role in creating a welcoming, professional, and supportive environment.
  • This entry-level role supports patient check-ins, answers questions, maintains the waiting area, and assists Phlebotomists during breaks.
  • The position also offers training in phlebotomy, providing opportunities for skill development and career growth within the company.
  • The PSR I ensures patient confidentiality, accuracy, and high-quality customer service.
Requirement/Must Have:
  • bility to assist patients with care, compassion, and professionalism.
  • Willingness to learn phlebotomy skills.
  • High level of customer service experience.
  • High school diploma or equivalent.
  • Keyboard/data entry experience.
Experience:
  • 1-2 years of customer-facing service (retail, home health aide, or similar).
  • No prior phlebotomy experience required.
Responsibilities:
  • Greet patients, assist with check-ins using kiosks or handheld tablets.
  • Provide clear explanations and support to patients.
  • Maintain a clean, safe, and professional waiting area.
  • ssist with workflow when phlebotomists are unavailable.
  • Learn and perform specimen collection once trained.
  • Follow established procedures for clinical and forensic specimen handling.
  • Maintain required records and documentation.
  • Demonstrate organizational commitment and a positive, professional image.
Should Have:
  • Strong interpersonal skills.
  • Compassion and patience.
  • Willingness to learn new skills.
Skills:
  • Customer service.
  • Communication.
  • Data entry and basic computer skills.
Qualification and Education:
  • High school diploma or equivalent.

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