Job Description

Start and end times of shift will depend on levels of business and will include holidays and weekends.

PRIMARY RESPONSIBILITES:

• 
  Checks lobby area and all public restrooms frequently for cleanliness and replenish guest supplies.

• 
  Vacuum behind front desk and clean various offices of hotel.

• 
  Clean Front Lobby, Fitness Center and Business Center according to standards.

• 
  Wash, dry and press guest items.

• 
  Check linen rooms to see if they have been properly secured.

• 
  Respond to calls from the Front Desk Staff for guest requests; towels, amenities, laundry pick up and delivery.

• 
  Be diligent about guest belongings and follow proper Housekeeping procedures.

BENEFITS

Success Coach every Thursday

Fifty percent off your restaurant bill for up to six guests

401 (k)

Discounted Bus Passes

Free meals during shift

PTO Program

& so much more!

The Townsend Hotel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. All employment is decided on the basis of qualifications, merit, and business need.

This policy applies to all terms and conditions of employment.

If you are interested in applying for employment with The Townsend Hotel and need assistance to apply for a posted position, please send an email to careers@townsendhotel.com or you may call us at 248-647-8640.

Physical Demands: Requires walking/standing for most of the shift. Requires ability to move fingers and hands quickly and easily. Requires ability to lift, bend, stretch and reach. Requires ability to push/pull Service Cart. Requires ability to communicate verbally and in writing with hotel staff and guests. Must be able to use service elevators and stairways to move throughout the building.

Environmental Conditions: This role is based indoors, with protection from weather conditions but not necessarily from temperature changes.

Essential Skills: Knowledge of applicable franchise standards and procedures. Must have ability to multi-task, complete check lists, and complete work in a timely manner. Must have ability to communicate any problems and/or unusual circumstances to hotel Manager or Supervisor on duty.

Education/Vocational Preparation: High school graduate or equivalent preferred. Must have ability to report to work on time for scheduled shifts.

This Job Description is intended to provide a general overview of the tasks, duties and responsibilities with the position identified below. Although an individual employed in this position is expected to perform all of the functions referenced below, differences may exist depending on the specific location where an individual may be working.

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