Job Description

Job Description

Our client in the professional services sector is seeking a contract based Senior QA Lead to lead the execution of UAT for a large Salesforce implementation.

Location: Hybrid occasional visit to client Edmonton

Duration: 6 months to start

Responsibilities:

• Lead UAT efforts across a team of 15–40 client-side QA and BA professionals.
• Serve as the primary liaison with client to ensure alignment, clarity, and timely communication.
• Develop, maintain, and enforce a structured and consistent UAT test plan.
• Oversee all aspects of functional testing (no automation or performance testing in current scope).
• Define test scenarios, validate test coverage, and ensure timely resolution of defects.
• Provide hands-on leadership, coaching, and quality assurance best practices to the UAT team.
• Deliver regular status updates, risk assessments, and issue escalations to project stakeholders.

Requirements

• 8+ years of QA experience with at least 3 years in a QA Lead role focusing on UAT.
• Experience in Insurance sector
• Experience wiht Salesforce implementations
• Demonstrated ability to manage large-scale QA efforts in complex, multi-stakeholder environments.
• Strong consultative and communication skills, with the ability to manage client relationships and expectations.
• Proven leadership and mentoring capabilities with cross-functional teams.

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