Job Description

Job Description

  WHAT YOUR DAY LOOKS LIKE:

The Design Consultant's primary responsibility is to provide customer service and suggestive selling to clientele and help with the showroom's day-to-day operations.

PRINCIPLE RESPONSIBILITIES:

• Offers suggestions to clients about patterns, colors, etc.
• Coordinates special products and assignments for clientele
• Educates and inspires the Design clientele in creative applications of trim
• Request products from inventory as necessary. Fulfills sample requests both within the showroom and through the Web
• Generate and process reserves, sales quotes, and orders 

· Place and follow up on customer orders; work with internal Support Teams to troubleshoot client issues and ensure high levels of customer satisfaction

• Outreach to potential clients to bring company awareness and build relationships to generate sales

· Utilize client outreach, sales techniques, cross-selling, and sales reports to develop and implement a sales strategy and help reach the overall sales goal.

• Organizes showroom and trimming displays as necessary 
• Provide customer service to clientele, including order processing, customer follow-up, and customer inquiries.
• Support outside salesperson with scheming requests incurred on the road

· Build a strong customer following and fellowship through consistently delivering the highest quality product and client service.

• Be a market expert; current with interior design trends, the key players in the industry, clients specific to your territory, and local events.

· Keep showroom accounts updated on new products and offerings through a targeted outreach strategy.

• All other duties as assigned by Senior Management

WHO YOU ARE:

· Organizational ability and able to multitask

· Energetic; comfortable working in a fast-paced environment

· Passion for Design and good color sense

· Solid communication skills, both written and verbal

· Professional presentation

· Sales experience, preferably in a luxury showroom environment

· The ability to work in a team environment

· Computer literacy, including Microsoft Office Applications and Excel

· Design experience is highly preferred

· Bachelor's Degree Preferred

WHAT WE OFFER:

· Base salary plus incentive

· Comprehensive medical, dental & vision with HSA option

· 401K plan with a 4% company match

· 15 days PTO, floating holiday option, and 11 paid holidays

· Positive and collaborative work environment

* This document in no way states or implies that these are the only duties to be performed by the employee occupying this position. May 2025

ABOUT THE COMPANY:

Samuel & Sons is the leading source for the finest quality interior trimmings in the world. A family-owned company, Samuel & Sons has transformed the perception of passementerie to reflect contemporary and traditional interiors with a collection of over 10,000 trimmings and Custom and Semi-Custom programs. Developed within their Design Studio, Samuel & Sons' artisanal collections are diligently created by exploring unique constructions incorporating novel fibers such as boucle, silk, and linen with glass, metal, and wood. Furthermore, Samuel & Sons has partnered with renowned designers in exclusive collaborations. Samuel & Sons' products are available at their New York, Chicago, Los Angeles, and London showrooms and various representative showrooms worldwide.

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