Job Description

Lead Cmdb Servicenow Developer

Our client is looking for a proactive Lead CMDB ServiceNow Developer with strong CMDB Administrator skills, who excels at cross-functional collaboration and translating strategic vision into actionable platform enhancements. As a solo contributor, you'll act as a liaison between technical execution and business priorities as well as the ServiceNow Platform Team. You will make recommendations and process improvements without owning formal decision-making authority.

Key Responsibilities:

• Implement CMDB Health Dashboards
• Implement CMDB 360
• Map Services and Applications ~ 600
• Develop and maintain ServiceNow modules including ITSM, ITOM, PPM, CMDB, and Service Catalog, as it relates to CMDB
• Collaborate with stakeholders to gather requirements and recommend platform configurations
• Liaise with cross-functional teams (IT, Operations, Finance) to ensure ServiceNow solutions meet organizational needs
• Liaison Supporting CMDB interests as it relates to adjacent department projects implementing SAM and HAM
• Provide insights and recommendations for workflow automation, performance optimization, and user experience related to CMDB
• Support integration efforts with third-party applications and data sources (APIs)
• Deliver detailed documentation, testing protocols, and training materials for platform updates
• Coordinate with external vendors or consultants as needed for specialized deployments
• Coordinates with ServiceNow support team on new or modifies existing applications within the platform
• Plans and develops test data to validate new or modified applications within the platform
• Evaluates alternative solutions and recommends and implements appropriate applications design
• Interviews functional and technical staff to gather documentation required for analysis of current system application requirements
• Contributes to the efficiency and effectiveness of the team's service by offering suggestions or direction as a member of the team
• The successful candidate must work be able to work independently and as a team

Minimum Qualifications:

• Current Local Candidate. Not negotiable.
• 100% onsite for 8 weeks; then hybrid schedule, 1 day in office per week (defined by supervisor).
• Schedule: M-Th, 7a-5:30p. Not negotiable.
• 10+ years of ServiceNow development experience
• 10+ years of CMDB Service and Application mapping
• 10+ years with ServiceNow CMDB development and administration
• 5+ Expert Knowledge of ITIL, CMDB relationships, and PPM workflows
• 5+ years in systems analysis, design, and programming.
• 5+ years integrating and managing multiple third-party data sources for CMDB (APIs)
• 5+ Expertise with ServiceNow scripting and tools (JavaScript, Glide, Flow Designer)
• 3 years experience as a Project Lead for ServiceNow implementations and Administration

Preferred/Special Skills:

• Comfortable working independently and as a team representing platform capabilities across the org.
• Clear communicator, demonstrating professional organization, technical documentation, and monitoring progress using ServiceNow.
• Self-starter, analytical problem-solving abilities, collaborative proactive/positive team player, resourceful and innovative.
• Proven ability to influence through recommendations and stakeholder engagement.
• Experience in ServiceNow development, integration, and implementation in the government sector.

Estimated Duration of Job:

12 months

Approximate start date:

October 7th, pending background check.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

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