Job Description

Job Title: Travel Consultant
Location: Remote
Contract: 6 Month Contract
Pay Rate: $32/hr

Schedule: Training: 9:00 AM - 5:00 PM EST
Shifts: Flexible between 8:00 AM - 8:00 PM EST, including weekends

What You will be doing:
Advise and arrange travel for corporate business customers (both individuals and groups)
Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services.
Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations.
Use various Global Distribution Systems GDS system Sabre.
Training may be provided as a refresher if needed.
Ensure compliance to customers agreed travel policy, service provider policies, and regulatory requirements.
Use positive telephone service techniques and act on special customer requests.
Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels.


What We are Looking For:
Passion for excellence in client service, including proactive anticipation of need
Native GDS expertise in Sabre
Professional communication (written and verbal)
Attention to detail
Act with integrity, and look after personal traveler information
Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation)
Resolving customer issues quickly and independently / with supplier
Teamwork and openness to feedback.

Job Tags

Contract work, Remote work, Flexible hours, Shift work,

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