Job Description

• Handle weekly reports for maintenance jobs completed for Customers.
• Communicate on conference calls and with team on project status and plans to fulfill the customer request/need.
• Submit quotes for generator repairs in a timely manner.
• Review jobs and make sure they are in the correct billing status and update customer database.
• Work with Managers to review and resolve any billing questions.
• Establish and maintain effective working relationships with customers and personnel.
• Manage field staff to comply with all job specifications, industry standards, safety rules, regulations, company policies, and procedures.
• Verify materials are being accurately captured and the correct amounts are being billed.
• Route & schedule technicians for efficiency and customer expectations
• Assist in monthly budget forecasts to keep project in line.

• A minimum of 3+ years' experience in administrative support
• Proficiency with MS Office (Excel, PowerPoint, Word, and Outlook) & Google Sheets
• Computer and Technology-savvy with the ability to learn new programs and apps with ease.
• Experience managing or delegating work to direct reports or field technicians.
• Ability to manage multiple priorities/projects at once.
• Ability to quickly learn and work with new technologies/software programs.
• Strong attention to detail with exceptional organizational and time management skills.
• Ability to work independently with minimum or limited supervision.
• Excellent verbal and written communication skills.
• Ability to communicate with customers work progress.

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• Bonus pay

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