Job Description

Commercial Drinking Water -  Business-to-Business Sales Representative

Twin Falls, ID

Elevate Water Quality and Foster Meaningful Connections

Join the Culligan of Boise, the recognized leader in commercial and residential water conditioning, as a B2B Sales Representative! If you're passionate about making a difference, value caring for relationships, embrace accountability, and appreciate open-mindedness, this role is tailored for you. Showcase your energy and drive as you professionally sell and promote Culligan Water’s exceptional commercial drinking water products to a diverse clientele.

Culligan of Boise operates as part of the Packard Culligan franchise group, a family-owned and operated enterprise with nearly 80 years of industry expertise. In Boise, you will join a team dedicated to expanding our customer base and driving business growth.

Champion’s Choice Benefits:

• Career Advancement: Propel your journey with top-notch training.
• Competitive Pay: Score big with base pay and commission ($60K-$100K earning potential)
• Recognition: Shine with annual events.
• Cutting-Edge Tech: Access top-notch tools.
• $0 Deductible Medical: Inclusive insurance package.
• Wellness Program: Stay at your best.
• Retirement Support: Secure your future with 401K.
• Time to Recharge: Paid time off and holidays.

To Excel in This Role, You Are:

• Passionate and Driven: Fuel your passion for sports into exceeding goals and expectations, driving yourself to make a tangible impact.
• Innovative Thinker: Thrive on trying new strategies and creative approaches, actively seeking novel opportunities to engage and resonate with prospective customers.
• Persistent and Determined: Ready to tackle challenges head-on, embracing persistence and determination in providing the community with the best drinking water solutions.

As a Culligan Commercial Drinking Water Sales Representative, you will enjoy:

• Opportunity: Professionally sell and promote Culligan’s solutions to local businesses, enhancing their water quality within their offices.
• Support and Training: Receive extensive training on products and services to become an expert in Commercial Drinking Water solutions.
• Customer Relationships: Build and nurture relationships with customers and prospects to provide tailored solutions that meet their unique needs.
• Team Collaboration: Work within an amazing team that supports and collaborates to ensure the best commitments to customers are met.

Pay Range - $60,000—$100,000 USD

Duties & Responsibilities;

Improve customer satisfaction and retention

• Learn, maintain and apply overall knowledge and technical information as it relates to the sale of all Culligan products and services
• Acquire leads through the office team and call on various businesses within the territory
• High level of business relationship selling
• Travel throughout assigned territory to call on prospective and current customers to solicit orders
• Ability to seek out creative opportunities to cultivate new business (e.g., cold calling, social media, asking for referrals)
• Maintain relationships and grow the territory and meet expected benchmarks
• Understand customer’s needs and present viable solutions; accurately represent capabilities, terms, procedures without distorting dealership policy
• Make an effective sales presentation so that the customer is adequately educated about the products and services available; display adaptability in presentation methods
• Ensure terms and conditions of sale are clearly understood by customer and accurately documented; explain billing procedures and what to expect on the bill
• Clearly and completely document installation instructions and customer requirements (placement of equipment, plumbing arrangements, check for electrical outlet/drain, etc.)
• Take “ownership” of new customer’s account, follow up with every new customer to ensure complete satisfaction and gain referrals
• Maintain security of all customer information
• Maintain a positive Culligan image

Actively support a positive team environment that is conducive to the efficient and effective “serving” of our customers, safeguard company assets.

• Maintain open and positive communication with other employees, departments and dealerships, and provide assistance where possible to support company-wide goals to exceed customer expectations
• Expedite all leads and honor appointments as needed.
• Attend Culligan sales seminars as required, obtain any required sales certifications required by dealership/company
• Know and follow company policies and procedures; identify need for and suggest change when appropriate
• Maintain accurate and current records of all sales activities
• Assist/train other employees as requested
• Participate in all promotional activities (fairs, shows, etc.) as required
• Attend at least one sales-related training or educational session per year outside of the Culligan programs offered

Help achieve company’s goals.

• Obtain minimum sales standards
• Keep abreast of competitive activities in order to increase market penetration
• Develop and implement an approved personal creative order program (ref. market plan)
• Plan and prioritize your activities and sales pipeline in order to achieve goals

Improve customer satisfaction and retention

• Learn, maintain and apply overall knowledge and technical information as it relates to the sale of all
• Culligan products and services.
• Travel throughout assigned territory to call on prospective and regular customers to solicit orders.
• Maintain relationships and grow the territory.
• Understand customer’s needs and present viable solutions. Accurately represent capabilities, terms, procedures without distorting dealership policy.
• Create and deliver effective sales presentations so that the customer is adequately educated about the products and services available.
• Ensure terms and conditions of sale are clearly understood by customer and accurately documented.
• Explain billing procedures and what to expect on the bill.
• Take “ownership” of customers’ accounts, follow up with customers to ensure complete satisfaction and to gain referrals.
• Maintain security of all customer information.
• Maintain a positive Culligan image.

Actively support a positive team environment that is conducive to the efficient and effective “serving” of

our customers; safeguard company assets.

• Maintain open and positive communication with other employees, departments and dealerships, and provide assistance where possible to support company-wide goals to exceed customer expectations.
• Handle all leads and appointments as scheduled.
• Know and follow company policies and procedures; identify need for and suggest change when appropriate.
• Maintain accurate records of all sales activities.
• Participate in all promotional activities (fairs, shows, etc.) as required.
• Attend at least one sales-related training or educational session per year outside of the Culligan programs offered.

Help achieve company’s goals.

• Obtain minimum sales standards.
• Keep abreast of competitive activities in order to increase market penetration.
• Develop and implement an approved personal creative order program.
• Plan and prioritize your activities and sales pipeline in order to achieve goals.

The Packard Culligan group of dealerships is a family-owned company with values based on accountability, caring about relationships and open-mindedness to exceeding customer and employee expectations. Our dealerships are locally run by employees who are a part of the communities that they serve. We offer the best drinking water and the largest variety of water treatment products and services available for your home or business. Culligan products are built to last and are backed by a 100% satisfaction guarantee as well as the best trained and experienced service technicians in the industry.

Packard Culligan Offers full-time employees Health Insurance, Dental Insurance, Vision Insurance, 401k with company match, as well as other employee benefits.

Packard Culligan and all of its subsidiaries are equal opportunity employers and do not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, genetic, military status or any other basis prohibited by federal, state, or local law.

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