On-Demand Group is currently seeking for a Telecom Analyst for a 6-month contract engagement.
Job Title: Telecomm Analyst
Job Type: 6-month Contract
Job Location: Remote
Position Summary: Provide support and work alongside the Telephony team to plan the future & Enhancements for our Telecom systems, to connect us internally, and externally with our clients.
Duties and Responsibilities:
To work along with the Telecoms Analyst to help support, maintain and enhance our telecommunications technology. Provide access, hardware device options and telecom service and support. Works on integration initiatives that combine telecommunications technologies with other networking systems and communication/collaboration platforms. Develops strategies for telecom expansion within and between company facilities. Support our global Mobile contracts. Will have responsibility to support invoice payments for all telephony systems and maintain dashboards.
Qualifications
Education: HS diploma required; Bachelor’s degree preferred.
Experience: 10+ years’ experience
Preferred Experience:
Experience with Cloud based phone systems, including call center configurations and cross system designs.
AWS Connect is a must at Intermediate level.
Working knowledge of 8x8 and Five9.
Experience with Zoom and Teams telephony integrations.
Experience dealing with Global Telecoms for Mobile providers.
Experience with telecom troubleshooting and Installations.
Excellent verbal and written communication skills and strong customer service.
Ability to work independently, as well as on a team.
Strong organization, problem analysis, and problem-solving skills necessary.
Knowledge of working on a global phone system.
Knowledge of Networks, DNS, Servers, Security and telephony integrations with Prem-based devices
Experience with VoIP traffic and QoS management.
Experience managing telecom vendors.
Experience with security aspects of telephony platforms.
Physical Demands
Typical office environment which includes extended periods of time sitting or standing, working on a personal computer, typing, using a mouse, using a phone and participating in video conferences, etc.
The projected hourly range for this position is $60 to $70.
On-Demand Group (ODG) provides employee benefits which includes healthcare, dental, and vision insurance. ODG is an equal opportunity employer that does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other characteristic protected by law.
...into a career you love? Join AAA- The Auto Club Group as a Travel Sales Agent and help clients plan unforgettable vacations-no... ...cruises offered through developmental programs (100% free) International Airlines Travel Agent Network Card (IATAN) Benefits include...
...Target Start Date: 10/1/2023 Target End Date: 5/31/2024 A hospital in southwestern California with an opening for a Teleradiologist to provide weekend coverage. Opportunity Details: ~100% remote coverage ~ Schedule: Weekends, 8a-4p, 4p-12a, or 12a-8a...
A regional healthcare network is seeking a Revenue Recovery Analyst to identify and solve underpayment issues while maintaining strong billing... .... This role demands analytical skills to review remittance data and engage with payors effectively. The ideal candidate holds a...
...are looking to add a pleasant, well-mannered and experienced Front Desk Receptionist to our team on a PRN Basis! The candidate should... ...evenings, and day or evening on Saturday and Sunday. Ohio Hospital for Psychiatry is centrally located in Columbus, Ohio receiving...
Aramark is seeking a Facilities Director to oversee our healthcare facilities, ensuring that we continue to lead with our commitment to excellence and innovation. The Facilities Director will be instrumental in maintaining the highest standards of facility management,...